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Delivery Information

1. How to take an order?

Taking an order on wanpakell is easy - Just read the steps below for more information:

Join Us. If you are not our member, please click "sign up" and join us free or go ahead to product page. Members only need to login in directly.

Select the Product You Need
View the product page and choose the product you want to purchase. Click the button "Add to Cart".

Enter a Valid Shipping Address and Checkout
A list of your shopping results will appear on our page after press "add to cart" button. Fill in the blank and provide a valid address you want the product to be delivered. We will ship out the product by USPS/DHL/FEDEX. Click "Checkout".

Select a Payment Method.
wanpakell support the following ways to pay for your order:
Credit card (Visa , MasterCard or DISCOVER).

Review and Complete the Order 
Carefully check the accuracy of all information you provided. You must make sure all you have submitted is correct and then click "submit the order" We will then ship out your order within 1 to 3 days after order confirmation.

2. Where are your products shipped from?

All of orders from are shipped out to worldwide via express courier. We always arrange delivery of orders from our facility in China mainland within 3 business days of receipt of payment.

3. What is the shipping cost? ships orders with the same shipping cost of $30 to any country worldwide. The shipping cost can be available in the shopping cart during your purchasing online. This cost is really very low. 

4. How long it will take for shipment?

Delivery time will be varying according to your country and region. It usually takes roughly 5-10 days for delivery. 

5. What is delivery guarantee? 

wanpakell always guarantees your successful receipt of your order. We will provide either a full refund or send you a complete new product free of charge.

6. How to track my order online? 

A tracking number will be available after your order is shipped out from Please contact  for an order tracking number within 2-4 days if you need it. We will be glad to provide your tracking number at an early time.